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Major group 4
PSOC Major group 4 — Clerical support workers (2026)
Clerical support workers record, organize, store, compute and retrieve information-related; and perform a number of clerical duties in connection with money-handling operations, travel arrangements, requests for information, and appointments. Most occupations in this Major Group require skills at the second ISCO skill level. Tasks performed by clerical support workers usually include: stenography, typing, and operating word processors and other office machines; entering data into computers; carrying out secretarial duties; recording and computing numerical data; keeping records relating to stocks, production and transport; keeping records relating to passenger and freight transport; carrying out clerical duties in libraries; filing documents; carrying out duties in connection with mail services; preparing and checking material for printing; writing on behalf of illiterate persons; performing money-handling operations; dealing with travel arrangements; supplying information requested by clients and making appointments; and operating a telephone switchboard. Supervision of other workers may be included.
Practical summary
What this code covers
Clerical support workers record, organize, store, compute and retrieve information-related; and perform a number of clerical duties in connection with money-handling operations, travel arrangements, requests for information, and appointments. Most occupations in this Major Group require skills at the second ISCO skill level. Tasks performed by clerical support workers usually include: stenography, typing, and operating word processors and other office machines; entering data into computers; carrying out secretarial duties; recording and computing numerical data; keeping records relating to stocks, production and transport; keeping records relating to passenger and freight transport; carrying out clerical duties in libraries; filing documents; carrying out duties in connection with mail services; preparing and checking material for printing; writing on behalf of illiterate persons; performing money-handling operations; dealing with travel arrangements; supplying information requested by clients and making appointments; and operating a telephone switchboard. Supervision of other workers may be included.
Administrative context
Where this code is used
Use this major group when the occupation wording needs to sit under PSOC.
Selection note
How to choose it
Compare the nearby children: General and keyboard clerks, Customer services clerks, Numerical and material recording clerks, Other clerical support workers.
FAQ
What does PSOC 4 cover?
Clerical support workers record, organize, store, compute and retrieve information-related; and perform a number of clerical duties in connection with money-handling operations, travel arrangements, requests for information, and appointments. Most occupations in this Major Group require skills at the second ISCO skill level. Tasks performed by clerical support workers usually include: stenography, typing, and operating word processors and other office machines; entering data into computers; carrying out secretarial duties; recording and computing numerical data; keeping records relating to stocks, production and transport; keeping records relating to passenger and freight transport; carrying out clerical duties in libraries; filing documents; carrying out duties in connection with mail services; preparing and checking material for printing; writing on behalf of illiterate persons; performing money-handling operations; dealing with travel arrangements; supplying information requested by clients and making appointments; and operating a telephone switchboard. Supervision of other workers may be included.
Where is PSOC 4 used in practice?
Use this major group when the occupation wording needs to sit under PSOC.
How do I choose PSOC 4 over nearby options?
Compare the nearby children: General and keyboard clerks, Customer services clerks, Numerical and material recording clerks, Other clerical support workers.